Allgemeine Teilnahme- und Geschäftsbedingungen

By registering for a training course, you agree to these terms and conditions.

Anmeldung

You can register informally via email. Registration by phone is not binding. We require the participant's name and billing address. A personal phone number and email address are helpful, but not essential. Please note that registration by email is always binding. Also, please be aware that we may not accept registrations via free email providers such as GMX, Gmail, etc., if we cannot verify the identity of the person registering.

Nach Ihrer Anmeldung erhalten Sie eine Anmeldebestätigung, die Unterlagen und den Zugangslink.

Sollten Sie eine Behinderung haben, die für Ihre Teilnahme am Workshop relevant ist, teilen Sie uns dies bitte aus organisatorischen Gründen mit, da wir so die Schulung gezielt anpassen können.

Unsubscribe

Die Abmeldung von einem Workshop kann formlos per E-Mail erfolgen. Sofern die folgenden Fristen eingehalten werden, werden keine Teilnahmegebühren berechnet:

1. Open online workshop:
   
   For open training courses, registration becomes binding upon confirmation by us. After registration, participants or the registering organization will generally receive the invoice, further organizational information, the access link, and—where applicable—training documents or preparatory materials promptly.
   
   Providing this information and these documents marks the beginning of the organizational and content-related preparation for the training. This constitutes a partial service, as it includes, among other things, the binding scheduling of participant places, the provision of documents, and the organizational preparation for conducting the training.
   
   Free cancellation after binding registration is therefore generally not possible. If you are still unsure whether participation is possible, you are welcome to request a non-binding reservation in advance. However, a reservation does not guarantee a place on the course and is only confirmed by a binding registration.
   
   Participants may nominate a substitute at any time if they are unable to attend. Alternatively, it can be arranged whether a transfer to a later available date is possible. There is no entitlement to a transfer.
   
   
2. In-house online workshop:
   
   For in-house training courses, individual training dates, coaching sessions or other specially agreed formats, the cancellation and amendment deadlines stated in the respective offer or order confirmation apply.
   
   Since these training courses are individually planned and tailored to the specific organization, target group, and task, alternative arrangements can be agreed upon. The terms and conditions of the respective offer or order confirmation are decisive in this respect.
   
   
3. In-person workshop:
   
   For on-site training courses, free cancellation is generally only possible up to one month before the agreed training date, unless otherwise stipulated in the offer.
   
   After this deadline, costs already incurred or that are no longer refundable, particularly travel, accommodation, or preparation costs, may be invoiced. Upon request, we will review individual cases to determine whether a partial refund or reduction is possible, provided that such costs have not yet been incurred or can still be canceled free of charge.
   

Sollten Sie sich nach diesem Termin abmelden behalten wir uns vor, Ihnen die volle Gebühr in Rechnung zu stellen.
Sollten Sie der Schulung ohne Abmeldung fernbleiben, werden wir Ihnen die volle Schulungsgebühr in Rechnung stellen.

Cancellation by the organizer

Für den Fall, dass Sie den Workshop kurzfristig absagen müssen (z.B. aufgrund von Krankheit) können Sie Ihre Teilnahme gerne auf eine vertretende Person übertragen. Alternativ können wir Ihnen - nach Absprache - anbieten, Ihre Teilnahme auf einen Folgetermin zu verschieben. In beiden Fällen bitten wir um eine kurze Benachrichtigung, damit wir die Teilnahmebescheinigung anpassen oder die Anmeldung für den Folgetermin vornehmen können.

Wir behalten uns vor, den Workshop abzusagen, wenn sich nicht genügend Personen anmelden. In diesem Fall entstehen Ihnen keine Kosten. Das gilt auch, wenn wir den Workshop aus anderen Gründen absagen müssen.

Aus Ihrer Anmeldung erwächst kein Anspruch darauf, dass der Workshop stattfindet. Generell entsteht erst durch unsere Bestätigung ein Recht darauf, am Workshop teilzunehmen.

Invoicing

Die Rechnung für den Workshop erhalten Sie als PDF-Dokument gemeinsam mit den Schulungsunterlagen und den Zugangsdaten für das Online-Meeting vor dem geplanten Schulungstermin per E-Mail. Bitte nehmen Sie zur Kenntnis, dass die Schulung spätestens ab dem Erhalt der Unterlagen nicht mehr kostenfrei storniert werden kann. Die genannten Teilnehmerkosten sind die Nettobeträge, hinzu kommt die Umsatzsteuer in Höhe von 19 Prozent.

The invoice is payable no later than 30 days after receipt. Any special requirements for the invoice, such as a different billing address, the inclusion of a cost center, order number, etc., must be communicated upon registration.

Documents

Die Schulungsunterlagen werden in den Tagen vor dem geplanten Termin gemeinsam mit der Rechnung und den Zugangsdaten für das Online-Meeting versendet. Sie sind elementarer Bestandteil aller Workshops. Daher kann die Schulung nach Erhalt der Unterlagen keinesfalls kostenfrei storniert werden.

Alle Unterlagen wie z.B. Präsentationsfolien, Skripte, Handouts o.ä. werden als PDF-Dateien zur Verfügung gestellt. Ausgenommen davon sind Übungsdokumente, die auf Datei-Formaten anderer Software-Anwendungen basieren (z.B. Microsoft Word oder Adobe InDesign).

Jeder/Jede Teilnehmer:In erhält auf Wunsch nach dem Workshop eine personalisierte Teilnahmebescheinigung.

All documents, files, and links to sharing services (e.g., WeTransfer or Dropbox) are intended solely for personal use. Printed documents may not be reproduced for distribution to uninvolved third parties. Digital training materials and file-sharing links may not be shared with third parties or posted on networks, intranets, or the internet, unless access is restricted to individuals who participated in the training or unless explicitly agreed otherwise.

Aufzeichnungen

The training will not be recorded unless otherwise agreed upon in advance, meaning that the explicit consent of all participants has been obtained. In the event of technical problems, recordings may be made at short notice. This also requires the explicit consent of all participants.

Should a recording of the training be provided, it is intended for personal use only. Making it available via digital networks, forwarding it to third parties, or publishing it on intranets or the internet is prohibited unless otherwise agreed upon. Participants are expressly prohibited from recording online training sessions without the permission of the organizer and other participants. Such recordings include, for example, video or audio recordings, as well as screenshots, photos, or other recordings. This would constitute a violation of copyright and data protection laws and will be prosecuted accordingly.

Data protection

The organizer undertakes to treat the participants' data and all information, including that provided during the training, confidentially. Participant data is required for invoicing purposes and will be deleted no later than six months after payment of the invoice, unless we are legally obligated to retain it.

Die Teilnehmenden verpflichten sich ihrerseits, alle personen- oder organisationsbezogenen Informationen, die sie von uns oder anderen Teilnehmenden Personen im Rahmen der Schulung erfahren, vertraulich zu behandeln.

As a participant, please ensure that no unnecessarily confidential personal or organizational information is made accessible to other participants, for example by sharing documents or screens.

copyright

Generally, all programs used during training sessions are protected by copyright. This applies, for example, to Zoom, Microsoft Office, and Adobe programs.

The same applies to all training documents and recordings. They are for personal use only. Please bear this in mind before copying, modifying, or making any content available to others.

Technology

We typically use Zoom or, optionally, Microsoft Teams as our communication platform for online training courses. You do not need an account or software client for either platform, so adequate data protection should be ensured. If you or your employer do not wish to use this platform, participation in an open training course is not possible. For in-house training courses, other communication platforms can be used by prior arrangement.

It is the participants' responsibility to ensure they can participate without any problems. At a minimum, sufficiently good hardware is required, including a browser such as Chrome or Microsoft Edge in its latest version, speakers or a headset, and a sufficiently fast internet connection (a smartphone internet connection is generally insufficient). The organizers cannot be held responsible if these requirements are not met by the participant. Participants must check this themselves beforehand.

Furthermore, it is assumed that the software mentioned in the training description is installed and functioning. It does not have to be the latest version of the software, but it should not be completely outdated either. Participants should ensure this themselves beforehand.

Für den Fall, dass Sie Fragen haben sollten, senden Sie gerne eine E-Mail an kontakt@silta.ai.

These terms and conditions are valid as of May 1, 2026.